INTRODUCTION:
What is a Success Story?
A Success Story is a short and inspiring write-up about a patient’s progress at our chiropractic clinic. It explains what condition the patient came in with, how chiropractic care helped, and the positive changes they’ve experienced.
Why Success Stories Matter
Success stories are important because they:
Inspire current patients by showing real progress
Build trust in our care by showing real outcomes
Create hope for those with similar conditions
Strengthen community and connection within the clinic
What We Do With Them
We display success stories in the clinic — on the walls or in view of other patients — to give hope and encouragement to people going through care. Seeing someone with the same condition get better helps patients stay motivated and committed to their healing journey.
INSTRUCTIONS:
Get the Patient’s Name
Identify the name of the patient you’re writing the story about.
Find the Patient in Platinum
Open Platinum (our electronic records system).
Enter the patient’s name to access their profile.
Press . (period) + D to search.
Identify the Patient’s Condition
At the top of the screen, you’ll see their conditions listed in Teal.
If the condition is NOT back pain or neck pain, use the specific condition (e.g., sciatica, migraines, hip pain, etc.).
Add the Condition to the Watermark and Complaint section
On the success story document/template, click the watermark text (usually light gray text across the background).
In the top-right corner, click the option to edit text.
Type in the condition in ALL CAPS (example: SCIATICA, MIGRAINES, NECK PAIN, etc.)
Write the Success Story
Keep it short and encouraging (around 150-200 words).
If already made just copy and paste / If writing new type in questions and answers with the included prompt:
Write a heartfelt and inspiring success story that highlights the questions the patient was asked. Don’t write more than 200 words.. The purpose of this tale is to highlight the patient’s health journey’s hardships and how, in a surprising way, chiropractic care helped them achieve their objectives. Make sure your writing is grammatically correct and avoid using the m-dash punctuation.
Save a Copy of the Document
Save the completed document as a copy.
Rename the file:
Success Story: [Condition Listed in Watermark]
(Example: “Success Story: SCIATICA”)
Add to the Success Stories 2025 Folder